Career Summary
Strategic and solutions-driven HR professional with 10+ years of experience supporting operational leadership and over 2 years as a Human Resources Business Partner.
Skilled in aligning talent strategies with business goals across public, nonprofit, and healthcare sectors. Adept at onboarding, talent acquisition, policy compliance, and enhancing the employee experience.
Proven track record in streamlining workflows, leading cross-functional projects, and building high-trust partnerships at all levels.
Core Competencies
Talent Acquisition & Recruitment
Employee Relations & Conflict Resolution
Onboarding & Orientation
HR Process Improvement
Cross-Functional Collaboration
HRIS & ATS Systems (Jobvite, PeopleSoft)
Training & Development Support
Policy Implementation & Compliance
Internal Communications
Candidate & Employee Experience Design
Professional Experience
Human Resources Business Partner Manage
Metropolitan Transportation Authority (MTA), New York, NY
April 2023 – Present
Facilitate weekly new hire orientation sessions across multiple business units for staff from entry-level to executive leadership.
Develop onboarding materials, digital welcome packets, and maintain PDF systems for consistent preparation and experience.
Create internal trackers for new hire announcements and streamline communication with the HRBP team.
Provide policy and payroll guidance with an emphasis on lag pay structure and paycheck distribution.
Represent MTA at job fairs and outreach events, promoting the agency’s employer brand and recruitment efforts.
Office Manager
Center for Urban Community Services – Paul’s Place, New York, NY
June 2020 – November 2022
Partnered with HR to manage contractor onboarding, vendor sourcing, and compliance policy implementation.
Gathered team and client feedback to propose service improvements.
Acted as a liaison between leadership, HR, and external partners to ensure operational efficiency.
Office Manager
GuildNet, New York, NY
February 2012 – April 2020
Directed administrative operations including scheduling, communication, and support for a 20+ person team.
Managed accounts payable/receivable and improved expense oversight by 15%.
Collaborated with HR to streamline onboarding, compliance tracking, and new hire integration.
Office Manager
The Hunger Project, New York, NY
May 2007 – January 2012
Coordinated executive calendars, team schedules, and complex travel logistics.
Partnered with leadership to improve internal systems and support during global expansion.
Fostered a mission-aligned environment through organization and communication.
Education
Bachelor of Arts in Business Administration – Management
Berkeley College, New York, NY
January 2008 – December 2012
Certifications
SHRM Human Resources Training Certificate
September 2023 – December 2023
Completed comprehensive training covering core HR functions including employee relations, compliance, and policy development.
Technical Skills
HRIS/ATS: PeopleSoft, Jobvite, Workday, ADP, Kronos, TruView
Timekeeping Tools: Biometrics, Kronos
Tracking & Workflow Tools: Excel, Internal HR Trackers, Folder Management
Productivity & Collaboration: Microsoft Office Suite, Microsoft Teams